Managed services is a very popular support option. It offers our clients continual, reliable support for a low, fixed monthly fee. It eliminates the frustration, panic and irretrievable lost time associated with traditional fix-the-problem IT service models. In the managed services model the monthly fee includes a suite of services, typically 24x7 monitoring of your systems, remote support, onsite support and administrative services. Brightline will constantly monitor your systems, alert you to problems and fix them before they disrupt your work day. Essentially, the managed services plan offers everything you need to ensure a smooth, reliable network, and thus, workplace.

Network Management

Enabling you to outsource IT management at an affordable price.
As networks become more complex, the specialized skills required to properly manage and maintain them become more difficult to acquire and retain. Instead of constantly looking for qualified "in house" resources to provide IT services, outsourcing IT support and management services has never been easier or more cost-effective.

Proactive Maintenance

Specializing in identifying problems before they occur in order to minimize your network's downtime.
Networks require constant attention and maintenance to optimize their capabilities. Integrated IT Solutions understands that most network downtime issues are preventable. That is why Brightline offers Proactive Maintenance programs that provide the attentive expertise required to maintain the highest levels of network performance.

Reactive Support

Offering maintenance programs that support businesses working with smaller budgets.
Brightline recognizes the need for on-call emergency services to support smaller independent networks. Brightline’s reactive support programs make these resources available at the request of our clients.

Contact us for more information on our Managed IT Services